Frequently Asked Questions
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No — we provide non-legal support only.
We do not:
Give legal advice
Act as solicitors
Represent you in court
You remain responsible for your case and all decisions.
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In most cases, a McKenzie Friend:
Sits with you
Takes notes
Provides quiet support
In some situations, a judge may allow a McKenzie Friend to speak, but this is entirely at the court’s discretion and cannot be guaranteed.
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We offer support across three main areas:
Paperwork Support – helping you prepare and organise documents
Court Support – attending hearings with you for reassurance and assistance
Ongoing Case Support – continued support throughout your case (for more complex matters)
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We can help you prepare and understand your paperwork, but:
You are responsible for submitting documents
We do not file or send documents on your behalf
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Our pricing depends on the type of support you need.
We offer:
Fixed prices for some services
Per-document pricing
Ongoing support packages (POA)
We will always agree costs with you in advance before any work begins.
Please Note: Travel Expenses will be charged for out of area in-person court hearings
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Yes, absolutely — we treat all information as confidential.
However, there are limited situations where confidentiality may be overridden, such as:
Safeguarding concerns
Risk of harm
Legal obligations
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Yes — we can support you with:
Understanding the process
Preparing paperwork (e.g. protective orders)
Feeling more prepared for court
We approach all situations with care, sensitivity and respect.
If you are in immediate danger, please contact emergency services or a specialist support organisation.
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Once you get in touch:
We will review your enquiry
Arrange a free 30-minute consultation
Talk through your situation and what support you need
Agree next steps and costs if you would like to proceed